****Atanacio**** Ajman, United Arab Emirates Mobile No.: +97155-6046358 Email Add: anna****@gmail.com Current Location: United Arab Emirates WORK EXPERIENCE Receptionist cum Secretary Promoted to Account Controller, Mas Gym, Majid Al Shamsi Body Building, Ajman UAE - November 05, 2013 to Present  Answer telephones calls and email inquiries, updating members information.  Handle all Administrative office work, such as hiring staff, supervise all staff, follow up all maintenance needs in the company, handling all customer complaints, orient and train new staff.  Handling payroll, Bank deposits and statements.  Make daily, monthly and Annual report for the income sales and expenses.  Cash custodian Cashier fund & Petty cash  Balances cash drawer and receipts, documents discrepancies  Handling other owner businesses.  Stand as personal secretary.  Welcome the customer  Assist customer inquiries  Write gym members details and encode it on the system.  Provide him/her membership magnetic card, and get the information provided by the machine.  Make monthly report for the income sales, expenses.  Daily update the membership expiration.  Gives some dietary advice and workout advice.  Boost sales supplement products. Senior Cashier, Store In-Charge, Receptionist, Waitress, PALMA Beach Hotel Resort and Spa, Um Al Quwain, UAE - September 18, 2010 – September 17, 2013  Manage the overall Palma Mini Market and Gift shop Department(Apparels & Accessories)  Directly report to General Manager  Outstanding knowledge of customer service  Highly professional with dealing and handling customers needs and complaints  Trains new cashiers and sales staff  In charge for marketing & research of new product  Purchase item and manage to calculate for sales and revenue.  Well trained of cashiering process Hotel set standard procedure  Accepts cash, credit cards for payments, Calculate discounts or references for credit cards or debit cards  Make daily, monthly and Annual report for the income sales and expenses.  Cash custodian Cashier fund & Petty cash  Balances cash drawer and receipts, documents discrepancies.  Conduct Inventory: monthly, annual Store In – Charge PHILOPATER Furniture (Palma Group), Um Al Quwain, UAE August 17, 2010  Manage the whole shop and office  Dealing with the customer, needs and requirements  Handling telephone calls emails and other computer related works, Filling,  Checking items and detail orders  Handling daily sales direct to Accounts Department Quality Control(Garments / Textile), INTERNATIONAL TRADERS, HamriyahFreezone, Sharjah UAE. April 09, 2007 – Apr 8, 2010  Check the quality of the product  Assuring the product must be pass the qualification of the customer  Separating good products and reject products  Transfer products in Quality Control department Sales Coordinator / Invoicing, Sterling Papers Group of Companies, Philippines Jan 8, 2005 – March 12, 2007  Order Entry and Billing Group (Under by Sales Marketing)  Receiving a list of customer order via e-mail  Making a packing list for the orders  Transfer packing list on the stock department  Making a bill of transaction and delivery permit  Transfer delivery documents on the delivery Department  Made monthly and annual sales report Store In-Charge (Senior Cashier, Accountant, Secretary and HRD) Prime Star Caltex, Philippines , May 2000 – November 2004 (Promoted)  Manage the whole gasoline station  Supervised all Staff  Provide Customer Service  Handling Complaints  Decision maker SKILLS & ABILITIES  Computer literate and have a good accounting background.  Practical: gets a task done, finds easy solutions, adapts to different situations and picks up the task quickly  Ability to work effectively under pressure and able to work carefully with initiatives  Good attitude: motivated, keen, good timekeeper and adaptable  Friendly, confident, polite and helpful manner with the general public EDUCATION Certified Professional Accountant - February 2015 Al Siraj Institute, Ajman UAE College Diploma in Associate in Computer Secretarial - April 1998 STI – System Technology Institute,BulacanPhilippines (Diploma and Transcript of Record Authenticated, with UAE stamp)